Prime Medical Alert currently supports Verizon for your medical alert systems as an acceptable phone service. Even if you are using Verizon, it is still a good idea to give us a call. Verizon offers several different phone services and not all of them are reliable enough to support a medical alert system data connection. When you press the button on a Verizon phone medical alert system, it sends data over an encrypted gateway. After we receive the data and our servers assign an identity to this data, we are able to respond accordingly.
The problem with going by the ANI (or the phone number from which the device makes a call), is that it can be skewed. This doesn’t happen often, but for those with caller ID, you have seen when it shows the number as unavailable. If you simply have a Verizon cell phone, we have a wireless device that works alongside the medical alert system so that you can stay safe and independent.
With our Verizon medical alert systems, you get a necklace and a bracelet. On the necklace or bracelet is a button that you press in the event of an emergency. As soon as you press this button, it sends a signal to the base unit which then connects to our monitoring station. After it connects and verifies the identity (takes almost no time for the verification), our operators ask the client if they are having a medical emergency. All of our operators are EMT certified instead of using standard call center technicians. The higher quality operators ensure that your emergency situation is handled with speed and professionalism. Our EMT operators have the same training as paramedics and are able to provide you with a high standard of service. If you need a Verizon medical alert system, or have any other questions, feel free to request information and a representative from Prime will be in touch with you shortly.
Our most basic medical alert system; includes both a bracelet and necklace attachment.
Linear PERS Product Page
A mobile medical alert; speak directly to an operator through the wearable device.
NextAlert Product Page