Medical Emergency Response System

Personal Emergency Response Systems (PERS), also called Medical Emergency Response Systems or medical alerts, let a person call for help with the press of a button in case of a medical emergency. Generally, medical alerts have three main parts: a base connected to a phone line, a radio/microphone transmitter to speak through, and an emergency call center which will call for help when the medical alert is activated.

These days, mobile PERS devices exist as well, so you don’t need to have a landline telephone to use a medical alert. Prime Medical has PERS devices that can be used either with a landline or on a mobile device. Prime has continuous, 24/7 monitoring so emergency services can be summoned at any time with the press of a button. Personal emergency response systems provide fast aid to seniors and other people who might be at risk.

Peace of Mind with Prime Medical Alert

Medical alerts allow individuals to contact emergency services twenty-four hours a day, 365 days a year. Prime has options for seniors who are homebound and for those on the go.

Prime Medical Alert uses EMT trained operators to quickly dispatch help for any type of emergency.

In case of emergency, simply press the button on your PERS device.  Help will be dispatched regardless of whether or not you can communicate to the operator.

Prime Medical Alert goes Above and Beyond

24/7 help at the press of a button

Dedicated customer service team

Family member, emergency contact, or caregiver notifications at the same time emergency services are dispatched.

No contracts necessary

Unlike other medical alert companies, Prime has no hidden fees

PERS Solutions to Meet any Need

  • Two-way communication to talk to our operators at any time
  • Some devices come GPS equipped for seniors on the go
  • Fall detection devices for added security
  • Extra long battery life on our traditional unit
  • Lightweight and water resistant so you never have to take off your PERS device
  • Easy technical support from our customer serviceNo hassle cancellation

Is a PERS device right for me?

If you are at risk of falling or suffering from another type of emergency medical condition, using a medical alert is probably a good idea. Medical alerts are especially useful for those who live on their own and may not be able to get help any other way. Medical alerts can also be a good option for caregivers to use with those they are taking care of.

Different Types of PERS

Traditional Personal Emergency Response Systems

By far the most popular option, and not to mention affordable, traditional PERS devices are straightforward. At Prime Medical Alert, our traditional device consists of only two parts, a base that connects to a landline and the emergency pendant. During an emergency, a user simply presses the button on their pendant and the operator will come on the line through the base. Even if a fall does not occur near the base, emergency services will still be contacted.  The range between base and pendant is several thousand square feet so the medical alert can be worn anywhere in the house. Another benefit to the traditional unit is the battery life of the pendant. Under normal use, the pendant’s battery will last several years before needing a replacement. This is a great option for seniors who are homebound or don’t need the PERS alarm outside of their home.

Mobile PERS Devices

Mobile PERS devices function like a cell phone. Mobile medical alerts work anywhere there is cell services, so they can be worn outside, at the store, and anywhere else a person might frequent. We don’t recommend mobile PERS devices for those who have spotty cell service or live in remote areas. The last thing you want is a device that can’t connect during the time of an emergency. Also, like cell phones, Prime Medical Alert’s mobile devices have a speak-through-the-pendant functionality. This means you can talk directly to an operator through the necklace itself whenever the button is pushed.

Fall Detection Devices

Fall detection works by using what is called an accelerometer. An accelerometer is triggered when it senses a sudden drop with no immediate movement after. For fall detection to be most effective, users should wear the emergency button as a necklace.

Prime offers two different types of fall detection devices, the Climax and the NextAlert II.

The Climax functions similarly to a traditional PERS unit, in that it has a base and a pendant. The pendant does not have two-way communication; communication between operator and user takes place through the base during an emergency. Because the pendant does not feature two-way communication, it does not have to be charged daily.

The NextAlert II features fall detection, GPS location, and two-way voice communication. The NextAlert II functions on cell service, so again, if you have spotty service in your area, this may not be the best option. However, the NextAlert II can be worn anywhere and because of this, it remains one of our most popular options.