Revised on May 15, 2021
The following are terms of a legal agreement between you and Prime Medical Alert. By accessing, browsing, or using this Web site, you acknowledge that you have read, understood, and agree to be bound by these terms and to comply with all applicable laws and regulations, including export and re-export control laws and regulations. If you do not agree to these terms, please do not use this Web site.
This site and all content in this site may not be copied, reproduced, republished, uploaded, posted, transmitted, distributed, or used for the creation of derivative works without Prime Medical Alert’s prior written consent, except that Prime Medical Alert grants you non-exclusive, non-transferable, limited permission to access and display the Web pages within this site, solely on your computer and for your personal, non-commercial use of this Web site. This permission is conditioned on your not modifying the content displayed on this site, your keeping intact all copyright, trademark, and other proprietary notices, and your acceptance of any terms, conditions, and notices accompanying the content or otherwise set forth in this site. Notwithstanding the foregoing, any software and other materials that are made available for downloading, access, or other use from this site with their own license terms, conditions, and notices will be governed by such terms, conditions, and notices.
Your failure to comply with the terms, conditions, and notices on this site will result in automatic termination of any rights granted to you, without prior notice, and you must immediately destroy all copies of downloaded materials in your possession or control. Except for the limited permission in the preceding paragraph, Prime Medical Alert does not grant you any express or implied rights or licenses under any patents, trademarks, copyrights, or other proprietary or intellectual property rights. You may not mirror any of the content from this site on another Web site or in any other media.
Information on this Web site is not promised or guaranteed to be correct, current, or complete, and this site may contain technical inaccuracies or typographical errors. Prime Medical Alert assumes no responsibility (and expressly disclaims responsibility) for updating this site to keep information current or to ensure the accuracy or completeness of any posted information. Accordingly, you should confirm the accuracy and completeness of all posted information before making any decision related to any services, products, or other matters described in this site.
Prime Medical Alert provides no assurances that any reported problems will be resolved by Prime Medical Alert even if Prime Medical Alert elects to provide information with the goal of addressing a problem.
Prime Medical Alert will offer a refund in full within the first seven days after the customer receives the unit. After 7 days, the custom is responsible for the plan they signed up for. For cancellation, we must receive a 30 days notice and the equipment back to our mailing address at 4041 N Central Ave. Suite 515, Phoenix, AZ 85012. If the 30 days notice goes into the following month, the customer is responsible for paying for the following month. In order to cancel services, we must receive the equipment back in full. Feel free to contact us either in writing at that address or toll free at 800-723-6442.
The products ship out next business day in most instances. We send the USPS Priority which in general take 2-3 days to arrive at the destination. However, shipping times can vary and this is only an estimate. As a customer you are more than happy to ask for a tracking number to more closely follow your shipment.
Information Prime Medical Alert publishes on the World Wide Web may contain references or cross references to Prime Medical Alert products, programs and services that are not announced or available in your country. Such references do not imply that Prime Medical Alert intends to announce or make available such products, programs, or services in your country. Please consult your local Prime Medical Alert business contact for information regarding the products, programs, and services that may be available to you.
This Web site may provide links or references to non-Prime Medical Alert Web sites and resources. Prime Medical Alert makes no representations, warranties, or other commitments whatsoever about any non-Prime Medical Alert Web sites or third-party resources that may be referenced, accessible from, or linked to any Prime Medical Alert site. A link to a non-Prime Medical Alert Web site does not mean that Prime Medical Alert endorses the content or use of such Web site or its owner. In addition, Prime Medical Alert is not a party to or responsible for any transactions you may enter into with third parties, even if you learn of such parties (or use a link to such parties) from an Prime Medical Alert site. Accordingly, you acknowledge and agree that Prime Medical Alert is not responsible for the availability of such external sites or resources, and is not responsible or liable for any content, services, products, or other materials on or available from those sites or resources.
When you access a non-Prime Medical Alert Web site, even one that may contain the Prime Medical Alert-logo, please understand that it is independent from Prime Medical Alert, and that Prime Medical Alert does not control the content on that Web site. It is up to you to take precautions to protect yourself from viruses, worms, trojan horses, and other potentially destructive programs, and to protect your information as you deem appropriate.
Linking to this site
All links to this Web site must be approved in writing by Prime Medical Alert, except that Prime Medical Alert consents to links in which the link and the pages that are activated by the link do not: (a) create frames around any page on this Web site or use other techniques that alter in any way the visual presentation or appearance of any content within this site; (b) misrepresent your relationship with Prime Medical Alert; (c) imply that Prime Medical Alert approves or endorses you, your Web site, or your service or product offerings; and (d) present false or misleading impressions about Prime Medical Alert or otherwise damage the goodwill associated with the Prime Medical Alert name or trademarks. As a further condition to being permitted to link to this site, you agree that Prime Medical Alert may at any time, in its sole discretion, terminate permission to link to this Web site. In such event, you agree to immediately remove all links to this Web site and to cease using any Prime Medical Alert trademark.
DISCLAIMER OF WARRANTY
USE OF THIS SITE IS AT YOUR SOLE RISK. ALL MATERIALS, INFORMATION, PRODUCTS, SOFTWARE, PROGRAMS, AND SERVICES ARE PROVIDED “AS IS,” WITH NO WARRANTIES OR GUARANTEES WHATSOEVER. PRIME MEDICAL ALERT EXPRESSLY DISCLAIMS TO THE FULLEST EXTENT PERMITTED BY LAW ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, GUARANTEES, OR REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY AND INTELLECTUAL PROPERTY RIGHTS. WITHOUT LIMITATION, PRIME MEDICAL ALERT MAKES NO WARRANTY OR GUARANTEE THAT THIS WEB SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
YOU UNDERSTAND AND AGREE THAT IF YOU DOWNLOAD OR OTHERWISE OBTAIN MATERIALS, INFORMATION, PRODUCTS, SOFTWARE, PROGRAMS, OR SERVICES, YOU DO SO AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES THAT MAY RESULT, INCLUDING LOSS OF DATA OR DAMAGE TO YOUR COMPUTER SYSTEM.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. LIMITATION OF LIABILITY
IN NO EVENT WILL PRIME MEDICAL ALERT BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY TYPE WHATSOEVER RELATED TO OR ARISING FROM THIS WEB SITE OR ANY USE OF THIS WEB SITE, OR OF ANY SITE OR RESOURCE LINKED TO, REFERENCED, OR ACCESSED THROUGH THIS WEB SITE, OR FOR THE USE OR DOWNLOADING OF, OR ACCESS TO, ANY MATERIALS, INFORMATION, PRODUCTS, OR SERVICES, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOST SAVINGS OR LOSS OF PROGRAMS OR OTHER DATA, EVEN IF PRIME MEDICAL ALERT IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION AND WAIVER OF LIABILITY APPLIES TO ALL CAUSES OF ACTION, WHETHER BASED ON CONTRACT, WARRANTY, TORT, OR ANY OTHER LEGAL THEORIES.