Privacy Policy

Revised on Feb 8, 2021

Prime Medical Alert respects your privacy.

We can be reached via e-mail at or you can reach us by telephone at 800-723-6442. For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect information volunteered by the consumer, such as survey information and/or site registrations. With respect to cookies: We use cookies to record user-specific information on what pages users access or visit. If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address. You can navigate to the Terms of Sale and the Terms of Use pages as well.

If you supply us with your postal address on-line you will only receive the information for which you provided us your address. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line. Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies. If you are concerned about how your information is used, you should check back at our Web site periodically. Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them. Consumers can access this information by write to us at the above address. Upon request we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number.

With respect to security: When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

Information Collected From This Website

When you visit this website, some information, such as the site that referred you to us, your IP address, and navigational information, may be collected automatically as part of the site’s operation. This information is never linked to any of your personally identifiable information. Ever.

Personal Information

The only personally identifiable information we may receive is that which you may provide on online forms so we can respond to any interest you may have in our products and services. Such information is collected, and may be retained, for such purpose only. Prime Medical Alert will not sell or otherwise transfer your personal information to any third party whatsoever, without your express approval. Providing information on such forms is always voluntary, and you are free not to complete any such forms.

Opting Out

If you have provided Prime Alarm with information and do not wish for such information to be retained by Prime Alarm or do not wish to receive promotional information from Prime Alarm, you can opt out by notifying your Prime Medical Alert representative or by sending an email to

Links to Other Websites

The sites to which we link, including but not limited to the sites of subsidiaries and third party content providers, may have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of linked sites and encourage you to become acquainted with them.


We do not intend to either solicit or collect personal information from anyone under the age of 13. If you are under 13, you should not use or enter information on this website.

Questions or Concerns

If at any time you have questions about the above policy, please let us know by sending an email to

Changes to This Online Privacy Policy

We reserve the right to change the terms of this privacy policy at any time, but will not do so without posting the revised policy on this website. We encourage you to review this privacy policy whenever you visit our website to make sure you are aware of any changes.