Top Quality Medical Alert Company

Are you looking for the Top quality medical alert company. There are many questions you should ask to find out if you have found the a suitable company. First of all make sure all of their operators are highly trained and that they provide high quality equipment. With a top quality medical alert company, they should be opening in answering any questions you might have. For example, the operators at Prime Medical Alert are all EMT (Emergency Medical Technician) certified. You are getting paramedic quality operators instead of standard call center technicians.

All of our operators only take medical alert calls and therefore are very good at not only comforting the clients during their time of distress but effectively dispatching and making sure aid gets to the client in the emergency as soon as possible. Prime operates in a similar manner to a private 911 center in the fact that they can directly dispatch. We don’t have to go through the local 911s and waste further time, but rather we can send out the paramedics, the police, or the fire department directly.

Another factor to consider when looking at top quality medical alert companies is whether or not they have a service contract. A lot of times these service contracts are there so they can sell their accounts. With us, there are no contracts and you can stop whenever you would like. Even with the yearly plans, we provide a pro-rated refund if you decide to cancel in the middle of it. Our pricing starts at 18.95/month for the most basic system and every option includes a free lockbox (the lockbox holds a spare key to allow first responders easy access into the house). Additionally, expedited shipping is included for free on all plans.

A top quality medical alert company should allow you to have medical information on file and as many emergency contacts as you would like. The medical information aids the first responders in the event of a medical emergency. This information can include but is not limited to existing conditions, medications being taken, allergies, hospital of preference, etc. The emergency contacts can be friends, family, neighbors or anybody else you would like notified in the even of an emergency.

Additionally, if the client does not respond after pressing the button, our operators follow a plan that is setup at the time of signup. We will disconnect from the medical alert system and try to first call the client. If no response we can either dispatch and then notify emergency contacts, or call emergency contacts and dispatch if we can’t get a hold of them. These are the different attributes that make up a top medical alert company.

Linear PERS

Our most basic medical alert system; includes both a bracelet and necklace attachment.
Linear PERS Product Page


A mobile medical alert; speak directly to an operator through the wearable device.
eResponder Product Page


Speak directly through both the bracelet and necklace 24/7 to an EMT certified operator.
LifeSentry Product Page

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