VOIP or No Landline/No Home Phone

Prime Medical Alert recognizes offers several options for those who have no home or landline telephone connection or have a true VOIP connection. Simply mention that you either have no phone line (landline) or use a VOIP home phone service provider. If your provider is on neither list, simply call us at 800-723-6442 and a friendly Prime Medical Alert representative will be more than happy to assist you.

Our medical alert systems do not need a phone line and will work on VOIP phone service, but you must notify a medical alarm representative so that they can configure the system properly.

Compatible Service Providers

Comcast Digital Voice

AT&T U-Verse

Time Warner Cable


Brighthouse Networks


Verizon FIOS

Cox Communication


Frontier Cable



Hawaiian Telecom

Puerto Rico Telephone

Please notify us if you use one the below or have no landline:

Magic Jack



Zito Media